Terms & Conditions, Linden Lodge, London


Your booking onto the course is taken as an acceptance of these terms and conditions, and ‘the sarah harris school of swimming’ appreciates receiving your full co-operation in these matters.

  1. All new swimmers (and swimmers that have previously been a member of the swim school and wish to re-join) pay a £35 registration fee.
  2. Our swim lessons run 50 weeks of the year.  We swim during Summer, half terms and bank holidays, taking 2 weeks off at Christmas.
  3. ‘The Sarah Harris School of Swimming’ will automatically charge your nominated credit/debit card the identified amount for the forthcoming course or pro-rata rate part-course fee (if joining part-way through a course) when payment becomes due in respect of swim course fees.
  4. Once a course is booked and paid for then no refunds will be given for lessons missed or early cancellation before the end of that course. 
  5. The agreement to attend future courses may be cancelled by you giving written notice via email to the swim school office prior to the deadline date. Cancellations received after the deadline will incur the full cost of the course.
  6. All children should be accompanied to the venue by a parent or guardian, who must stay at the venue (in the pool building), for the duration of the lesson. Any non-swimming children in attendance must also be kept in safe control by their parent/guardian.
  7. Swimmers using changing rooms before and after lessons are the responsibility of the accompanying parent/guardian.
  8. Please be aware that no filming or photography of any kind is permitted on poolside or other areas.  Occasionally, the swim school like to update their website and post on their Facebook page and therefore may take photographs/short video clips. However, this would only be done if the swim school have written permission from the Parent/Carer concerned.
  9. No photography is permitted in changing rooms at all. We also advise that parents do not use phones and devices in the changing rooms, as so to avoid any misunderstanding or cause for concern amongst other parents.
  10. All goods and belongings left in the changing rooms, lockers or anywhere on the premises are entirely the responsibility of parents/carers/guardians/responsible adults who are accompanying the swimmers. The Swim School accepts no liability for any items left unattended in lockers, changing rooms or anywhere on the premises.
  11. Children 8 years & over must use their own gender changing room.
  12. The parent/guardian is responsible for the behaviour of their child in both changing rooms and all non-swimming areas.
  13. It is the parent/guardian’s responsibility to inform the swimming teacher and head office of any medical condition their child may have.
  14. The swim school engages fully qualified specialist swimming teachers. However, our teachers are not specialist teachers for children with physical or mental disabilities or for children with identified special learning needs. Therefore, parents of children with special learning needs or disabilities may be required to enter the water to assist their child
  15. All swimmers must wear a swim hat during their swimming lesson.
  16. During the lesson, the teacher acts in loco parentis ("in place of a parent"), and is therefore solely responsible for the safety, education and welfare of all swimmers. This responsibility takes effect at the ‘handover’ of the swimmer from parent to teacher on the poolside, and is relinquished when the teacher dismisses the swimmer at the end of the lesson on the poolside. The swimmer’s safe entry into and exit from the water are the responsibility of the teacher.
  17. Parents must refrain from becoming involved in the running of the lesson except at the behest of the teacher. Parents should particularly refrain from beckoning to, speaking to or otherwise trying to draw the attention of swimmers during the lesson.
  18. Fees paid are for the group, day and time to which the swimmer is enrolled.
  19. The swim school does not offer replacement lessons for non-attendance.
  20. ‘One-off’ changes of lesson time/day for reasons of convenience or otherwise are not available.
  21. A course may only run in the main pool if there is a minimum of 6 enrolled swimmers in a group.
  22. Pushchairs are not allowed on the poolside or changing rooms and must not obstruct thoroughfares or entry/exit points.
  23. Persistently disruptive swimmers may be excluded, either temporarily or permanently from lessons at the discretion of the teacher, after discussion and consultation with both the teacher and the swimmer’s parents.
  24. In the event of pool closure, any lessons cancelled by the swim school will be added on at the end of the course or deducted from the next course payment. No refunds will be given.
  25. Only enrolled swimmers are covered under the terms of our insurance (Assessment swimmers are considered to be enrolled for the session they attend).
  26. Whilst the swim school tries to employ 100% reliable staff, obviously there are times when sickness or accidents do occur at the last minute. In the unusual event of this, every effort has been made to provide a replacement as soon as possible, but very occasionally, classes may have to be combined.
  27. The swim school hires pools from various different schools/councils and is therefore not directly responsible for pool maintenance and cleanliness.
  28. Linden Lodge School Insists that:
    • Nobody is allowed on the poolside wearing outdoor footwear.
    • No food or drink is consumed in the building.
    • Use of talcum powder is banned in the pool building.
    • Children must not wander or play in the school grounds.

All photos on this website are of our swimmers